Every business has three common elements: staff, customers and a product or service. The success of your business comes from the uniqueness of each of these elements and the most important of the three is understanding your customer.
This is where EZSigma begins each engagement, with the customer.
Listening to the Voice of Your Customer (VOC) will point you in the direction of any pain points in the Customer Experience (CX), will inspire you to develop new products or services, will increase growth, will show you where resources can be saved and will support your organization’s mission.
We would love to speak with you about your journey and work with you to achieve your vision.
Sustainable Change
Change management is the discipline that guides and provides oversight on how we prepare, equip, empower and support employees to successfully adopt and embrace change to drive and achieve organizational success and outcomes.
Embarking on any type of improvement within your organization will require Change Management skills. We will work alongside you to ensure you have the tools and methods to effectively engage, communicate and foster buy-in so that the changes which occur are sustainable.
Explore...Dream...Discover
Leading and deploying a strategy can place heavy demands on your staff. Therefore, a world-class deployment strategy should include provisions for structured coaching at the project as well as management and executive level.
What you will require, more so in the early stages of your journey, is a trusted partner that has solid and repeated experience in every phase of successful project deployment. Project coaching knowledge, skill, and experience will enable your organization to jumpstart your deployment as well as the ongoing management of the program.
This is the value that EZSigma will bring to your team to prepare them to better… Explore. Dream. Discover.
Turtle not the Hare
Continuous Improvement is any policy or process which maintains a focus on bettering business activities on a regular basis. EZSigma specializes in using the Lean and Six Sigma methodologies and tools for continuous, incremental and sustainable improvements.
At the heart of any successful Lean Six Sigma strategy is the ability to inspire people and effectively deliver a program so that participants retain and apply the knowledge transfer, identify the success criteria for deliverables and then implement the improvements.
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Description Title
Write a description for this tab and include information that will interest site visitors. For example if you are using tabs to show different services write about what makes this service unique. If you are using tabs to display restaurant items write about what makes a specific dish particularly worthwhile or delicious.
Change management is the discipline that guides and provides oversight on how we prepare, equip, empower and support employees to successfully adopt and embrace change to drive and achieve organizational success and outcomes.
Embarking on any type of improvement within your organization will require Change Management skills. We will work alongside you to ensure you have the tools and methods to effectively engage, communicate and foster buy-in so that the changes which occur are sustainable.
Leading and deploying a strategy can place heavy demands on your staff. Therefore, a world-class deployment strategy should include provisions for structured coaching at the project, as well as management and executive level.
What you will require, especially at the beginning of your journey, is a trusted partner that has solid and repeated experience in every phase of successful project deployment. Project coaching knowledge, skill, and experience will enable your organization to jumpstart your deployment as well as the ongoing management of your program.
This is the value that EZSigma will bring to your team to prepare them to better… Explore. Dream. Discover.
Continuous Improvement is any policy or process which maintains a focus on bettering business activities on a regular basis. EZSigma specializes in using the Lean and Six Sigma methodologies and tools for continuous, incremental and sustainable improvements.
A CI culture is one where the employees are fully engaged with their organization and therefore drive the policies & processes to keep the focus on improving the way things are done on a regular basis. These improvements include both regular incremental improvements and larger process improvements.
The benefits of having a CI culture in your organization include engaged employees, reduced turnover rate, improved customer service, increased competitiveness in your industry and having a positive and inclusive workplace.
Strategic Planning is the process which an organization undertakes to define its direction, goals and objectives for a period of time. This plan provides guidance for decisions to ensure resources, time and energy are focused on meeting the objectives of the strategy.
Having a clear Strategic Vision and Plan is important for meeting goals and objectives. Without a roadmap in place it is very easy to get off-course and miss out on opportunities.
EZSigma will come alongside you to guide and direct as you put together your Strategic Plan or review your current Plan to ensure you stay on course.
Engaging your employees in team training is key to building a Continuous Improvement (CI) Culture and ensuring your organization continues to grow.
We understand that at the heart of any successful training program is the ability to inspire people to continue to apply the tools and techniques that they have learned. Our programs are highly effective in ensuring participants retain and apply the knowledge they've gained, can identify the success criteria for project deliverables and then implement the improvements. Additional soft skills team training provides a common language and lens for participants to engage with each other and encourage continual development.
My Process Improvement Team was brand new and EZSigma provided an easy to understand, yet comprehensive program in order to mobilize this Team quickly to take on full process analysis and projects on behalf of the business.
I was amazed with the Teams impact to the business after taking this course. We now have the tools and expertise to consistently promote continuous improvement and effectively manage determining the present state of processes, evaluating their opportunities, developing net new processes, documenting models, and facilitating with stakeholders to accommodate new business process designs.
Additionally, as a Manager having taken this course, I equally recommend this course for any level of management to foster and understand a continuous improvement mindset.
Manager of Training, Quality and Process Improvement
OTIP
I really enjoyed the course and I use the tools every day in my current job. I studied Lean Six Sigma in university (Clarkson University) and it was a big part of the curriculum. I always felt the Lean methodology was extremely relevant to all fields of business, especially the culture aspects. I’m big on establishing an inclusive culture and I feel Lean provides the best way to do it.
Thanks again!
Ontario Ministry of Health &
Long-Term Care
At the Ontario Institute for Cancer Research, we have as main goal to diagnose and cure cancer better and faster as quickly as possible. To do so, we felt we needed a rigourous culture and a practical set of tool such as "lean & six sigma" to support us in our endeavor.
Several companies were contacted, but here is why we partnered with EZSigma: scheduling flexibility around just-in-time training for my team is extremely important, and EZSigma's Quality Campus provided us with the complete Lean Six Sigma solution we needed to rapidly acquire the tools and methods and begin to apply them in out workplace.
We are now implementing these tools for the great benefit of our research work.
Scientific Manager,
Ontario Institute for Cancer Research
The Lean Six Sigma Program through EZSigma far exceeded my expectations. The online sessions allowed for complete flexibility at home and the instructor-led sessions and practical application project rounded out the whole program perfectly.
I strongly recommend this program for anyone ready to take their leadership in process continuous improvement to a whole new level within 6 months. EZSigma certainly made the learning easy to apply and their affiliation with Toronto universities acts as further evidence of their quality content and credibility."
Business Intelligence Director,
Sure-Grow Inc.
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145 Main St. S., Newmarket, ON L3Y 3Y9
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